Shortie Friends Universal Collection Japan Torii Cat Tree | Cat Scratcher

$125.00
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Shipping Information

 


We ship globally! We endeavor to dispatch orders within 2 days from our Sydney warehouse. Most orders will be handled on the same day and picked up on the following business day.

 

Australia Customers 

National Suburbs: We offer a flat rate shipping fee of $10 for all orders under $79, and free shipping for orders over $79, bulk items excepted.

New Zealand Customers

A $20 flat rate applies to all orders shipped to New Zealand.

Other International

Shipping fees for international orders are based on the total weight of your package.

Weight Shipping Fee
0kg–0.25kg $19.00
0.25kg–0.5kg $25.00
0.5kg–1kg $36.00
1kg–1.5kg $47.00
1.5kg–2kg $59.00

 

Please Note:

We use a combination of Australia Post and Sendle to ensure your order is delivered promptly and efficiently. Parcel locker not supported.

Shipping times may vary depending on your location and carrier used, but we do our best to ensure that your order is delivered as quickly as possible.

There may be the case that your parcel is dropped off at the nearby collection point. If you do not arrange for redelivery or pick up your parcel from the collection point, and the courier cannot reach you, the parcel may be sent back to us. Should this occur, we will contact you to organize another delivery. Please note that an additional charge of $25 each parcel will apply for this service. This fee includes the courier's charge for returning the parcel to us and the cost of shipping it to you again.

Alternatively, you can choose to receive a refund for the value of your order minus a $20 each parcel fee that we incur for the courier returning the package to us.

International customers are responsible for any additional customs duties, taxes or fees that may be imposed by your country. We cannot control or predict these fees, so we advise checking with your local customs office for more information.

We value your business and want you to be fully satisfied with your shopping experience. If you have any questions or concerns about shipping, please do not hesitate to contact us. Thank you for choosing our website, and we look forward to serving you soon.

 

Return Policy

EXCHANGES, RETURNS & REFUND POLICY

Damages and issues 


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You’re entitled to a exchange or credit within 5 days of receiving the product under the following circumstances:

1. The product is faulty.

2. Wrong items sent to you, product is different from what you have ordered. 

Subject to the above circumstances, certain products are non-refundable due to hygiene and safety standards reasons. We will assess each claim and will process base on case by case basis. 

  • We do not accept exchanges or returns due to change of mind.
  • We do not accept exchanges or returns due to damages by dog. 
  • We do not accept exchanges or returns on sale items and gift cards.
  • We do not accept exchanges or returns perishable goods (such as treats), personal care goods (such as shampoo, paw balms).
  • For exchanges and returns, please email sales@shortiefriends.com.au with your order number and reason for returning your item.
  • For fragile items such as glassware, it is the Buyer's responsibility to carefully pack the item to ensure the product is not damaged in transit. Unfortunately, damaged goods received by us will not be able to be refunded. ( Even if they are damaged during delivery from you back to us.) 

    Exchanges 
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds 

    We will not accept refunds for product damaged by your dog or product is no longer in original condition. 

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

    Please remember it can take some time for your bank or credit card company to process and post the refund too.

    We are not liable for shipping, exchange and refund fees if shipping address is submitted incorrectly when placing an order. 

    Shortie Friends Universal Collection Japan Torii Cat Tree | Cat Scratcher - 65cm

    Elevate your cat's playtime with the Shortie Friends Universal Japan Torii Cat Tree—a beautifully designed scratching post and climbing tower inspired by traditional Japanese Torii gates. Combining functionality and aesthetics, this cat tree offers endless entertainment while seamlessly blending with modern home decor.

    Key Features:

     Multi-Cat Friendly – Designed for interactive play, perfect for households with multiple cats.

     Top Curve Design – Stylish arched top adds an elegant touch while providing a comfortable perch for lounging.

     Extra-Long Natural Jute Rope Posts – Sturdy and tall enough for large cats to stretch and scratch vertically.

     Mid-Level Toy Hanging Holes – Attach dangling toys for extra engagement and playtime stimulation.

     Space-Saving & Home-Friendly – Compact yet functional, fitting effortlessly into any room.

     Modern Home Decor Piece – Stylish enough to be a statement piece in any room.

     Premium Sturdy Construction – Made from high-density materials for long-lasting durability.

     Durable & Safe Materials – Made with E1 Grade Eco-Friendly Board (certified for low formaldehyde) and starch-based adhesive (tested for safety), ensuring a pet-friendly and non-toxic experience.

     Extra Thick & Sturdy  2-3 times thicker than ordinary scratching boards!

    🐾 Why Cats Love It:

    • Satisfies natural scratching instincts with durable jute-wrapped posts.

    • Encourages climbing, jumping, and perching for exercise and mental stimulation.

    • Interactive elements keep cats entertained for hours.

    🏡 Why You’ll Love It:

     Modern Torii gate design enhances home decor.
     Sturdy construction ensures stability even during vigorous play.
     Easy to assemble for hassle-free setup.

    Material: MDF, paper, felt, metal, ABS, jute rope

    Size: 680*280*645mm

    Weight: 7.55kg


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