Natural Treats - Chicken Breast Jerky

$15.00
Size
Shipping Information

 


We ship globally! We endeavor to dispatch orders within 2 days from our Sydney warehouse. Most orders will be handled on the same day and picked up on the following business day.

 

Australia Customers 

National Suburbs: We offer a flat rate shipping fee of $10 for all orders under $79, and free shipping for orders over $79, bulk items excepted.

New Zealand Customers

A $20 flat rate applies to all orders shipped to New Zealand.

Other International

Shipping fees for international orders are based on the total weight of your package.

Weight Shipping Fee
0kg–0.25kg $19.00
0.25kg–0.5kg $25.00
0.5kg–1kg $36.00
1kg–1.5kg $47.00
1.5kg–2kg $59.00

 

Please Note:

We use a combination of Australia Post and Sendle to ensure your order is delivered promptly and efficiently. Parcel locker not supported.

Shipping times may vary depending on your location and carrier used, but we do our best to ensure that your order is delivered as quickly as possible.

There may be the case that your parcel is dropped off at the nearby collection point. If you do not arrange for redelivery or pick up your parcel from the collection point, and the courier cannot reach you, the parcel may be sent back to us. Should this occur, we will contact you to organize another delivery. Please note that an additional charge of $25 each parcel will apply for this service. This fee includes the courier's charge for returning the parcel to us and the cost of shipping it to you again.

Alternatively, you can choose to receive a refund for the value of your order minus a $20 each parcel fee that we incur for the courier returning the package to us.

International customers are responsible for any additional customs duties, taxes or fees that may be imposed by your country. We cannot control or predict these fees, so we advise checking with your local customs office for more information.

We value your business and want you to be fully satisfied with your shopping experience. If you have any questions or concerns about shipping, please do not hesitate to contact us. Thank you for choosing our website, and we look forward to serving you soon.

 

Return Policy

EXCHANGES, RETURNS & REFUND POLICY

Damages and issues 


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You’re entitled to a exchange or credit within 5 days of receiving the product under the following circumstances:

1. The product is faulty.

2. Wrong items sent to you, product is different from what you have ordered. 

Subject to the above circumstances, certain products are non-refundable due to hygiene and safety standards reasons. We will assess each claim and will process base on case by case basis. 

  • We do not accept exchanges or returns due to change of mind.
  • We do not accept exchanges or returns due to damages by dog. 
  • We do not accept exchanges or returns on sale items and gift cards.
  • We do not accept exchanges or returns perishable goods (such as treats), personal care goods (such as shampoo, paw balms).
  • For exchanges and returns, please email sales@shortiefriends.com.au with your order number and reason for returning your item.
  • For fragile items such as glassware, it is the Buyer's responsibility to carefully pack the item to ensure the product is not damaged in transit. Unfortunately, damaged goods received by us will not be able to be refunded. ( Even if they are damaged during delivery from you back to us.) 

    Exchanges 
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds 

    We will not accept refunds for product damaged by your dog or product is no longer in original condition. 

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

    Please remember it can take some time for your bank or credit card company to process and post the refund too.

    We are not liable for shipping, exchange and refund fees if shipping address is submitted incorrectly when placing an order. 

    Chicken Breast Jerky

    Chicken Tenderloins Dog Treats – Please note these are not really soft chicken pieces. The softer products are soaked in Glycerine (preservative E422) before being dried which acts as a preservative, sweetener and softener. This is some of the only chicken tenderloins on the market which contains no preservatives (many do not list it or realise it has it in!). This is all-natural. It is not marinated in a glycerine gel solution before being dehydrated to keep a higher water content.

    You get a lot of chicken for your dollar with our product. Since this doesn’t contain a water-based glycerine gel which gives the other dehydrated chicken products a juicer and softer appearance. It’s used so they can have a much higher water content as it also acts as a mould inhibitor.

    This is one reason why other Australian and imported chicken treats can be cheaper – the more glycerine they put in the higher the water content can be so the heavier it is and the more money they make as you are buying a water/glycerine solution instead of chicken.

    Please note:

    This product can be smelly, as we do not hide any smells with preservatives or additives (glycerine is sweet smelling and often covers chicken meat smells), this is simply the natural product dehydrated. Whilst it can have a very strong smell, dogs love it! The smell comes from concentrated nutrients after dehydration. It takes about 4kgs of raw chicken breast/tenderloin just to get 1kg of dehydrated chicken breast/tenderloin!

    Our products have a best before of 12 months from purchase if kept sealed and stored out of direct sunlight and under 30c on average.

    This is a fantastic quality Australian chicken breast tenders product without the use of a glycerine preservative/additive/sweetener. The quality chicken breast tenders we use are high in vitamins and nutrients with no added sugar or colours. It is the perfect treat for rewarding your furry friend.

    They are rich in protein, low in fat, and will help keep your dog strong.

    Nutritional Analysis:

    Minimum Protein 71%

    Minimum Fat 8.5%

    100% Chicken Tenderloins. Nothing else – glycerine free.

    Product of Australia: Manufactured in Australia using 100% Australian Chicken breast tenderloins.

    Single-ingredient product with no preservatives, additives, colours, added sugar, or anything else!

    This is a natural product so sizes and weights vary. The chicken can vary in thickness. This can also result in different shades and how easy it is to break up. We dont use glycerine which does allow a more consistent finish and texture due to the increased water which also dilutes the oils etc.

    The breed and age of the chicken can also effect texture and fat/oil content which can in turn cause variations in the smell. We do not use any additives to hide the natural smell of any of our treats and it can at times be a stronger smell. Rest assured we have never had a quality issue with this chicken.